Don’t get lost in the airport! Narita Airport Basics

Narita Airport known as the gateway to Japan, is the nation’s largest international airport with an airport code of “NRT”. Close to Japan’s capital city Tokyo, 98 airlines fly into Narita from 133 cities making up a total of 136 international routes. In IATA’s Worldwide Slot Guidelines, Narita is listed as Level 3 in terms of airport congestion, as one of the busiest airports in the world.

Since Narita is a large airport and always congested with people, please make sure you look up important locations such as the arrival lobby, meeting place with airport transfer staff and the information center in advance, to ensure smooth transfer after your arrival at the airport.

Although there’s a railway station in the basement of Airport Terminal 1 and 2, the stress-free option for you is to hire a charter vehicle so you can relax on the way to your accommodation.

Airport transfer service information → https://japan-land-service.com/en/airport/

■ Narita Airport

【Terminal 1: Arrival Lobby】

Terminal 1 consists of 5 levels and there are multiple arrival lobbies/exits. As many airlines arrive into this terminal, please check the terminal table below so you know which terminal is used by your airline. Terminal 1 also hosts events that introduce Japanese culture and has “Kabuki” gallery and shops.

B1F: Narita Airport Terminal 1 Station (train)

1F: International Arrival Lobby, Domestic Check-in

2F: Immigration (Arrival), Pathway to P1 / P5 Parking

3F: Immigration (Departure), Duty Free/Shop, Domestic Arrivals

4F: International Departure Lobby

5F: Restaurants, Shops, Observation Deck

NOTE* There are 2 Exits of each South & North Wing. Our meeting staff normally standby at the middle between 2 exits. Please find the meeting point in red circle at below image!

Source:LIVE JAPAN:https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html

■ Terminal 1 South Wing: Arrival and departure terminal by airline

Airline 2 Letter Code 3 Letter Code Alliance Check-In
Counter
ASIANA AIRLINES OZ AAR Star Alliance H
VIRGIN AUSTRALIA VA VAU   G
UZBEKISTAN AIRWAYS HY UZB   I
AIR CANADA AX ACA Star Alliance I
AIR SEOUL RS ASV   J
AIR BUSAN BX ABL   G
AIR JAPAN NQ AJX   A・B・C・D
EGYPT AIR MS MSR Star Alliance J
ETHIOPIAN AIRLINES ET ETH Star Alliance I
EVA AIR BR EVA Star Alliance I
AUSTRIAN AIRLINES OS AUA Star Alliance E・I
SHANGDONG AIR SC CDG   A・B・C・D
JETAIRWAYS 9W JAI   A・B・C・D
SINGAPORE AIRLINES SQ SIA Star Alliance G
SHENZHEN AIRLINES ZH CSZ Star Alliance F
SWISS INTERNATIONAL AIRLINES LX SWR Star Alliance E・Z
SCANDINAVIAN AIRLINES SK SAS Star Alliance E
ALL NIPPON AIRWAYS(ANA) NH ANA Star Alliance A・B・C・D・Z
TURKISH AIRLINES TK THY Star Alliance F
THAI AIRWAYS TG THA Star Alliance F
AIR CHINA CA CCA Star Alliance F
AIR NEW ZEALAND NZ ANZ Star Alliance I
SOUTH AFRICAN AIRWAYS SA SAA Star Alliance A・B・C・D
UNITED AIRLINES UA UAL Star Alliance D・E・Z
LUFTHANSA LH DLH Star Alliance A・B・C・D
MIAT MONGOLIAN AIRLINES OM MGL   J
LOT POLISH AIRLINES LO LOT Star Alliance I

Source: How To Traicy: https://howto.traicy.com/nrt-terminal/

■ Terminal 1 North Wing: Arrival and departure terminal by Airline

Airlines 2 Letter Code 3 Letter Code Alliance Check-In Counter
AEROFLOT SU AFL SkyTeam E
AEROMEXICO AM AMX SkyTeam F
XIAMEN AIRLINES MF CXA SkyTeam E
ALITALIA AZ AZA SkyTeam A
AIRCALIN SB ACI   F
ETIHAD AIRWAYS EY ETD   A
AIR FRANCE AF AFR SkyTeam C
AURORA AIRLINES HZ SHU   D
GARUDA INDONESIA GA GIA SkyTeam A
KLM KL KLM SkyTeam C
SICHUAN AIRLINES 3U CSC   E
JIN AIR LJ JNA   E
KOREAN AIR KE KAL SkyTeam D・E
CHINA EASTERN AIRLINES MU CES SkyTeam C
CHINA SOUTHERN AIRLINES CZ CSN SkyTeam C・D
DELTA AIR LINES DL DAL SkyTeam A・B・C
VIETNAM AIRLINES VN HVN SkyTeam C・F
HONG KONG AIRLINES HX CRK   E・F
YAKUTIA AIRLINES R3 SYL   C
ROYAL BRUNEI AIRLINES BI RBA   F

Source: How To Traicy: https://howto.traicy.com/nrt-terminal/

【Terminal 2: Arrival Lobby】

There are total of 4 levels in Terminal 2. It serves airlines such as American Airlines, JAL, Cathay Pacific, China Airlines, Hong Kong Express Airlines.

B1F: Narita Airport Terminal 2 Station (train)

1F: International Arrival Lobby, Domestic Check-in

2F: Immigration (Arrival), Domestic Check-in, Arrival Lobby/Exit, Pathway to P2 Parking

3F: International Departure Lobby, Immigration (Departure), Duty Free/Shops

4F: Restaurants, Shops, Observation Deck

<Satellite>

3F: Departure Concourse

2F: Arrival Concourse

NOTE* There are 2 Exits and our meeting staff normally standby at the middle between 2 exits. Please find the meeting point in red circle at below image!

Source: LIVE JAPAN:https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html

■ Terminal 2: Arrival and departure terminal by airline

Airlines 2 Letter Code 3 Letter Code Alliance Check-In
Counter
AMERICAN AIRLINES AA AAL oneworld D・E
IBERIA IB IBE oneworld D
INDONESIA AIRASIA X XT IDX   N・S
EASTAR JET ZE ESR   S
AIR INDIA AI AIC Star Alliance I
AIR TAHITI NUI TN THT   D・I・J
S7 AIRLINES S7 SBI oneworld R
EMIRATES EK UAE   B・C
QATAR AIRWAYS QR QTR oneworld J
QANTAS AIRWAYS QF QFA oneworld I
CATHAY PACIFIC CX CPA oneworld C・D
SCOOT TR TGW   B
SRILANKAN AIRLINES UL ALK oneworld B
CEBU PACIFIC AIR 5J CEB   R
THAI AIRASIA X XJ TAX   N
TIGERAIR TAIWAN IT TTW   D・G
CHINA AIRLINES CI CAL SkyTeam H
CHINA EASTERN AIRLINES MU CES SkyTeam C
T’WAY AIR TW TWB   A・B・D・F・I・R
JAPAN AIRLINES(JAL) JL JAL oneworld K・L・M・O・P・Q
AIR NIUGINI PX ANG   D
NOKSCOOT XW NCT   D
HAINAN AIRLINES HU CHH   R
HAWAIIAN AIRLINES HA HAL   A
BANGKOK AIR PG BKP   K・L・M・O・P・Q
PAKISTAN INTERNATONAL AIRLINES PK PIA   I
FIREFLY FY FFM   R
FIJI AIRWAYS FJ FJI oneworld D
PHILIPPINE AIRLINES PR PAL   A・G
FINNAIR AY FIN oneworld I・J
BRITISH AIRWAYS BA BAW oneworld J
HK EXPRESS UO HKE   F
AIR MACAU NX AMU   I
MALAYSIAN AIRLINES MH MAS oneworld R
MANDARIN AIRLINES AE MDA SkyTeam H
LATAM AIRLINES(TAM) JJ TAM oneworld K・L・M・O・P・Q
LATAM AIRLINES(LAN) LA LAN oneworld K・L・M・O・P・Q

Source: How To Traicy: https://howto.traicy.com/nrt-terminal/

【Terminal 3: Arrival Lobby】

Terminal 3 is a terminal dedicated to LCC (Low Cost Carriers), but not all LCC Airlines use this terminal so please be careful. The 4 main airlines that use Terminal 3 are Jetstar, Vanilla Air, Jeju Air, and Spring Japan.

For other LCC Airlines, Peach Aviation use Terminal 1, and Air Asia X, Thai Air Asia X, Easter, Scoot, Cebu Pacific, Tiger Air and Hong Kong Express all use Terminal 2. As Terminal 3 is located some distance away from Terminal 2 and Terminal 1 and general parking access is also inconvenient, you must walk or use the free terminal bus to Terminal 2 in order to meet up with your Airport Transfer Vehicle or to catch taxi.

After you receive your baggage upon arrival, go up to the 2F arrival lobby, exit Terminal 3, and walk or catch a bus to Terminal 2.

3F: International Departure (area beyond immigration), Duty Free/Shop

2F: Domestic / International Departure Lobby (Check-in Counter), Restaurants / Shops

<Satellite>

Domestic Departure

Official Narita Airport Website: https://www.narita-airport.jp/jp/step/dom_t3_arr/

NOTE* For Terminal 3 Arrival our meeting staff will standby at Terminal 2. Please find below image:

Source: LIVE JAPAN:https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html

■ Terminal 3: Arrival and departure terminal by airline

Airline 2 Letter Code 3 Letter Code Alliance Check-In
Counter
JETSTAR AIRWAYS JQ JST   C
JETSTAR JAPAN GK JJP   B・C・D
SPRING JAPAN IJ SJO   A・B
JEJU AIR 7C JJA   A
VANILLA AIR JW VNL   E

Source: How To Traicy: https://howto.traicy.com/nrt-terminal/

■ How travel from the airport stress-free

The travelers commonly use public trains, limousine buses and taxis from the airport, but if you’re after a stress-free transfer, hiring a charter vehicle is highly recommended. Above all, Japan Land Service (https://japan-land-service.com/en/airport/) can arrange a suitable vehicle for you according to the purpose of travel (tourism, shopping, business, honeymoon, events, ceremonial occasions, etc.) and number of people in your group.

In addition, we can arrange a driver who is fluent in either English or Chinese depending on your requirements. We also offer consultations for private tours, so if you’re after a trip that offers more than a regular package tour, please check us out! We will provide you with the quote for your requirements promptly!