Narita Airport known as the gateway to Japan, is the nation’s largest international airport with an airport code of “NRT”. Close to Japan’s capital city Tokyo, 98 airlines fly into Narita from 133 cities making up a total of 136 international routes. In IATA’s Worldwide Slot Guidelines, Narita is listed as Level 3 in terms of airport congestion, as one of the busiest airports in the world.
Since Narita is a large airport and always congested with people, please make sure you look up important locations such as the arrival lobby, meeting place with airport transfer staff and the information center in advance, to ensure smooth transfer after your arrival at the airport.
Although there’s a railway station in the basement of Airport Terminal 1 and 2, the stress-free option for you is to hire a charter vehicle so you can relax on the way to your accommodation.
Airport transfer service information → https://japan-land-service.com/en/airport/
■ Narita Airport
【Terminal 1: Arrival Lobby】
Terminal 1 consists of 5 levels and there are multiple arrival lobbies/exits. As many airlines arrive into this terminal, please check the terminal table below so you know which terminal is used by your airline. Terminal 1 also hosts events that introduce Japanese culture and has “Kabuki” gallery and shops.
B1F: Narita Airport Terminal 1 Station (train)
1F: International Arrival Lobby, Domestic Check-in
2F: Immigration (Arrival), Pathway to P1 / P5 Parking
3F: Immigration (Departure), Duty Free/Shop, Domestic Arrivals
4F: International Departure Lobby
5F: Restaurants, Shops, Observation Deck
NOTE* There are 2 Exits of each South & North Wing. Our meeting staff normally standby at the middle between 2 exits. Please find the meeting point in red circle at below image!
Source：LIVE JAPAN：https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html
■ Terminal 1 South Wing: Arrival and departure terminal by airline
| Airline | 2 Letter Code | 3 Letter Code | Alliance | Check-In Counter |
| ASIANA AIRLINES | OZ | AAR | Star Alliance | H |
| VIRGIN AUSTRALIA | VA | VAU | G | |
| UZBEKISTAN AIRWAYS | HY | UZB | I | |
| AIR CANADA | AX | ACA | Star Alliance | I |
| AIR SEOUL | RS | ASV | J | |
| AIR BUSAN | BX | ABL | G | |
| AIR JAPAN | NQ | AJX | A・B・C・D | |
| EGYPT AIR | MS | MSR | Star Alliance | J |
| ETHIOPIAN AIRLINES | ET | ETH | Star Alliance | I |
| EVA AIR | BR | EVA | Star Alliance | I |
| AUSTRIAN AIRLINES | OS | AUA | Star Alliance | E・I |
| SHANGDONG AIR | SC | CDG | A・B・C・D | |
| JETAIRWAYS | 9W | JAI | A・B・C・D | |
| SINGAPORE AIRLINES | SQ | SIA | Star Alliance | G |
| SHENZHEN AIRLINES | ZH | CSZ | Star Alliance | F |
| SWISS INTERNATIONAL AIRLINES | LX | SWR | Star Alliance | E・Z |
| SCANDINAVIAN AIRLINES | SK | SAS | Star Alliance | E |
| ALL NIPPON AIRWAYS（ANA） | NH | ANA | Star Alliance | A・B・C・D・Z |
| TURKISH AIRLINES | TK | THY | Star Alliance | F |
| THAI AIRWAYS | TG | THA | Star Alliance | F |
| AIR CHINA | CA | CCA | Star Alliance | F |
| AIR NEW ZEALAND | NZ | ANZ | Star Alliance | I |
| SOUTH AFRICAN AIRWAYS | SA | SAA | Star Alliance | A・B・C・D |
| UNITED AIRLINES | UA | UAL | Star Alliance | D・E・Z |
| LUFTHANSA | LH | DLH | Star Alliance | A・B・C・D |
| MIAT MONGOLIAN AIRLINES | OM | MGL | J | |
| LOT POLISH AIRLINES | LO | LOT | Star Alliance | I |
Source: How To Traicy: https://howto.traicy.com/nrt-terminal/
■ Terminal 1 North Wing: Arrival and departure terminal by Airline
| Airlines | 2 Letter Code | 3 Letter Code | Alliance | Check-In Counter |
| AEROFLOT | SU | AFL | SkyTeam | E |
| AEROMEXICO | AM | AMX | SkyTeam | F |
| XIAMEN AIRLINES | MF | CXA | SkyTeam | E |
| ALITALIA | AZ | AZA | SkyTeam | A |
| AIRCALIN | SB | ACI | F | |
| ETIHAD AIRWAYS | EY | ETD | A | |
| AIR FRANCE | AF | AFR | SkyTeam | C |
| AURORA AIRLINES | HZ | SHU | D | |
| GARUDA INDONESIA | GA | GIA | SkyTeam | A |
| KLM | KL | KLM | SkyTeam | C |
| SICHUAN AIRLINES | 3U | CSC | E | |
| JIN AIR | LJ | JNA | E | |
| KOREAN AIR | KE | KAL | SkyTeam | D・E |
| CHINA EASTERN AIRLINES | MU | CES | SkyTeam | C |
| CHINA SOUTHERN AIRLINES | CZ | CSN | SkyTeam | C・D |
| DELTA AIR LINES | DL | DAL | SkyTeam | A・B・C |
| VIETNAM AIRLINES | VN | HVN | SkyTeam | C・F |
| HONG KONG AIRLINES | HX | CRK | E・F | |
| YAKUTIA AIRLINES | R3 | SYL | C | |
| ROYAL BRUNEI AIRLINES | BI | RBA | F |
Source: How To Traicy: https://howto.traicy.com/nrt-terminal/
【Terminal 2: Arrival Lobby】
There are total of 4 levels in Terminal 2. It serves airlines such as American Airlines, JAL, Cathay Pacific, China Airlines, Hong Kong Express Airlines.
B1F: Narita Airport Terminal 2 Station (train)
1F: International Arrival Lobby, Domestic Check-in
2F: Immigration (Arrival), Domestic Check-in, Arrival Lobby/Exit, Pathway to P2 Parking
3F: International Departure Lobby, Immigration (Departure), Duty Free/Shops
4F: Restaurants, Shops, Observation Deck
<Satellite>
3F: Departure Concourse
2F: Arrival Concourse
NOTE* There are 2 Exits and our meeting staff normally standby at the middle between 2 exits. Please find the meeting point in red circle at below image!
Source: LIVE JAPAN：https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html
■ Terminal 2: Arrival and departure terminal by airline
| Airlines | 2 Letter Code | 3 Letter Code | Alliance | Check-In Counter |
| AMERICAN AIRLINES | AA | AAL | oneworld | D・E |
| IBERIA | IB | IBE | oneworld | D |
| INDONESIA AIRASIA X | XT | IDX | N・S | |
| EASTAR JET | ZE | ESR | S | |
| AIR INDIA | AI | AIC | Star Alliance | I |
| AIR TAHITI NUI | TN | THT | D・I・J | |
| S7 AIRLINES | S7 | SBI | oneworld | R |
| EMIRATES | EK | UAE | B・C | |
| QATAR AIRWAYS | QR | QTR | oneworld | J |
| QANTAS AIRWAYS | QF | QFA | oneworld | I |
| CATHAY PACIFIC | CX | CPA | oneworld | C・D |
| SCOOT | TR | TGW | B | |
| SRILANKAN AIRLINES | UL | ALK | oneworld | B |
| CEBU PACIFIC AIR | 5J | CEB | R | |
| THAI AIRASIA X | XJ | TAX | N | |
| TIGERAIR TAIWAN | IT | TTW | D・G | |
| CHINA AIRLINES | CI | CAL | SkyTeam | H |
| CHINA EASTERN AIRLINES | MU | CES | SkyTeam | C |
| T’WAY AIR | TW | TWB | A・B・D・F・I・R | |
| JAPAN AIRLINES（JAL） | JL | JAL | oneworld | K・L・M・O・P・Q |
| AIR NIUGINI | PX | ANG | D | |
| NOKSCOOT | XW | NCT | D | |
| HAINAN AIRLINES | HU | CHH | R | |
| HAWAIIAN AIRLINES | HA | HAL | A | |
| BANGKOK AIR | PG | BKP | K・L・M・O・P・Q | |
| PAKISTAN INTERNATONAL AIRLINES | PK | PIA | I | |
| FIREFLY | FY | FFM | R | |
| FIJI AIRWAYS | FJ | FJI | oneworld | D |
| PHILIPPINE AIRLINES | PR | PAL | A・G | |
| FINNAIR | AY | FIN | oneworld | I・J |
| BRITISH AIRWAYS | BA | BAW | oneworld | J |
| HK EXPRESS | UO | HKE | F | |
| AIR MACAU | NX | AMU | I | |
| MALAYSIAN AIRLINES | MH | MAS | oneworld | R |
| MANDARIN AIRLINES | AE | MDA | SkyTeam | H |
| LATAM AIRLINES（TAM） | JJ | TAM | oneworld | K・L・M・O・P・Q |
| LATAM AIRLINES（LAN） | LA | LAN | oneworld | K・L・M・O・P・Q |
Source: How To Traicy: https://howto.traicy.com/nrt-terminal/
【Terminal 3: Arrival Lobby】
Terminal 3 is a terminal dedicated to LCC (Low Cost Carriers), but not all LCC Airlines use this terminal so please be careful. The 4 main airlines that use Terminal 3 are Jetstar, Vanilla Air, Jeju Air, and Spring Japan.
For other LCC Airlines, Peach Aviation use Terminal 1, and Air Asia X, Thai Air Asia X, Easter, Scoot, Cebu Pacific, Tiger Air and Hong Kong Express all use Terminal 2. As Terminal 3 is located some distance away from Terminal 2 and Terminal 1 and general parking access is also inconvenient, you must walk or use the free terminal bus to Terminal 2 in order to meet up with your Airport Transfer Vehicle or to catch taxi.
After you receive your baggage upon arrival, go up to the 2F arrival lobby, exit Terminal 3, and walk or catch a bus to Terminal 2.
3F: International Departure (area beyond immigration), Duty Free/Shop
2F: Domestic / International Departure Lobby (Check-in Counter), Restaurants / Shops
<Satellite>
Domestic Departure
Official Narita Airport Website: https://www.narita-airport.jp/jp/step/dom_t3_arr/
NOTE* For Terminal 3 Arrival our meeting staff will standby at Terminal 2. Please find below image:
Source: LIVE JAPAN：https://livejapan.com/public/operation/article/detail/s000001/pc_ja.html
■ Terminal 3: Arrival and departure terminal by airline
| Airline | 2 Letter Code | 3 Letter Code | Alliance | Check-In Counter |
| JETSTAR AIRWAYS | JQ | JST | C | |
| JETSTAR JAPAN | GK | JJP | B・C・D | |
| SPRING JAPAN | IJ | SJO | A・B | |
| JEJU AIR | 7C | JJA | A | |
| VANILLA AIR | JW | VNL | E |
Source: How To Traicy: https://howto.traicy.com/nrt-terminal/
■ How travel from the airport stress-free
The travelers commonly use public trains, limousine buses and taxis from the airport, but if you’re after a stress-free transfer, hiring a charter vehicle is highly recommended. Above all, Japan Land Service (https://japan-land-service.com/en/airport/) can arrange a suitable vehicle for you according to the purpose of travel (tourism, shopping, business, honeymoon, events, ceremonial occasions, etc.) and number of people in your group.
In addition, we can arrange a driver who is fluent in either English or Chinese depending on your requirements. We also offer consultations for private tours, so if you’re after a trip that offers more than a regular package tour, please check us out! We will provide you with the quote for your requirements promptly!